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Privacy Policy

Privacy Policy

Last Updated: September 10, 2026

Kalsym Systems (Pvt.) Ltd. (“Kalsym”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, https://kalsym.com.pk/ (the “Website”).

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your information.

By using our website or submitting information through our contact form, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you contact us through our Website.

This may include:

  • Your name
  • Your email address
  • Information contained in your message or inquiry
  • Any other information that you voluntarily provide to us

We only collect information that is reasonably necessary to respond to your inquiry and communicate with you regarding our products, services, or business matters.

2. Information Collected Automatically

Our website does not currently use Google Analytics, advertising pixels, or similar analytics or marketing tracking technologies.

We also do not currently use non-essential cookies for tracking or advertising purposes.

However, certain technical information may be processed automatically by our hosting or infrastructure providers as part of operating, securing, and maintaining the Website. Such information may include IP address, browser type, device information, server logs, and technical request information.

We do not use such information to build advertising profiles or sell personal information.

3. How We Use Your Information

We may use information you provide to:

  • Respond to your inquiries and requests
  • Communicate with you regarding our services
  • Provide information requested by you
  • Understand and address your business requirements
  • Improve our Website, services, and customer experience
  • Maintain the security and proper operation of our Website
  • Comply with applicable laws and legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Contact Form

When you submit an inquiry through our Website, the information you provide may be accessed by authorized personnel within Kalsym for the purpose of reviewing and responding to your inquiry.

Please do not submit confidential, sensitive, or proprietary information through the Website contact form unless specifically requested by Kalsym.

5. Sharing of Information

Kalsym does not sell or commercially trade your personal information. We may disclose information where reasonably necessary:

  • To employees or authorized representatives who need the information to respond to your request
  • To service providers supporting the operation, security, hosting, or maintenance of our Website
  • Where required by applicable law, regulation, court order, or lawful governmental request
  • Where necessary to protect Kalsym’s legal rights, property, security, or the safety of others

Any third-party service providers used by Kalsym are expected to handle information only for legitimate business or technical purposes.

6. Data Security

Kalsym takes reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure. Accordingly, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purpose for which it was collected, respond to inquiries, maintain appropriate business records, resolve disputes, enforce agreements, or comply with applicable legal obligations.

When information is no longer required, we may securely delete, anonymize, or otherwise dispose of it in accordance with our applicable practices.

8. Third-Party Websites

Our Website may contain links to third-party websites or services. Kalsym is not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of any third-party website you visit.

9. Children’s Privacy

Our Website is intended primarily for businesses, professionals, and general users seeking information about Kalsym’s technology services.

We do not knowingly collect personal information from children for the purpose of providing services through this Website.

10. Your Privacy Choices

You may contact us if you wish to:

  • Ask what personal information we may hold about you
  • Request correction of inaccurate information
  • Request deletion of information where appropriate
  • Ask questions regarding how your information is handled
  • Raise a privacy-related concern

You may contact us at:

Email: hello@kalsym.com.pk

We may need to verify your identity before processing certain requests.

11. Changes to This Privacy Policy

Kalsym may update this Privacy Policy from time to time to reflect changes in our Website, business practices, technology, or applicable legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date.

12. Applicable Law

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact:

Kalsym Systems (Pvt.) Ltd.

Email: hello@kalsym.com.pk

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